Cookie Policy

This Cookie Policy explains how we use cookies and similar tracking technologies on our B2B SaaS platform. We use cookies to enhance your experience, analyze site traffic, personalize content, and ensure security.

What Are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and provide a better user experience. Cookies contain information about your visit and can remember your preferences.

How We Use Cookies

We use cookies to:

• Enhance User Experience: Remember your login status, language preferences, and theme settings
• Analyze Website Traffic: Understand how visitors interact with our platform to improve our services
• Ensure Security: Protect against fraud and unauthorized access
• Personalize Content: Customize your experience based on your organization and role
• Measure Performance: Monitor system performance and identify technical issues

Types of Cookies We Use

Essential Cookies (Always Active)

These cookies are necessary for our platform to function and cannot be switched off. They are usually set in response to actions made by you, such as logging in or filling out forms.

Specific cookies we use:

• cookie-consent - Stores your cookie preferences
• next-auth.session-token - Maintains your login session securely
• locale - Remembers your selected language
• __Secure-next-auth.csrf-token - Prevents cross-site request forgery attacks
• organization-id - Remembers your currently selected organization

Duration: Session cookies expire when you close your browser; persistent cookies remain for up to 30 days.

Analytics Cookies (Optional)

These cookies help us understand how visitors interact with our platform by collecting and reporting information anonymously. This data helps us improve our services.

Third-party analytics services:

• Google Analytics (_ga, _ga_*) - Tracks page views, user sessions, and interactions
• PostHog (ph_*) - Records user behavior for product improvements and feature usage
• Plausible Analytics - Privacy-focused analytics without personal data collection

Duration: Up to 26 months Data collected: Page views, session duration, bounce rate, referrer information (anonymized)

Functional Cookies (Optional)

These cookies enhance functionality and personalization, such as remembering your preferences and settings.

Specific cookies:

• theme - Remembers your dark/light mode preference
• sidebar-state - Remembers if you collapsed the navigation sidebar
• dashboard-layout - Remembers your dashboard widget preferences

Duration: Up to 1 year

Third-Party Cookies

Some of our trusted partners may set cookies on our platform to provide their services:

Payment Providers

• Stripe - Secures payment processing and prevents fraud
• PayPal - Enables PayPal payment transactions
• LemonSqueezy - Processes subscription payments

Authentication Providers

• Google OAuth - Enables sign-in with Google account
• GitHub OAuth - Enables sign-in with GitHub account

Communication Tools

• Intercom or Crisp - Provides customer support chat functionality (if enabled)

These third-party services have their own privacy policies governing their use of cookies.

Managing Your Cookie Preferences

Using Our Cookie Consent Banner

When you first visit our platform, you'll see a cookie consent banner with these options:

• Essential Only - Only necessary cookies for basic functionality
• Accept All - All cookies including analytics and functional cookies

You can change your preferences at any time by:

1. Clearing your browser cookies (this will reset your preferences)
2. Contacting our support team to update your preferences

Browser Settings

Most web browsers allow you to control cookies through their settings:

Google Chrome:

1. Settings → Privacy and Security → Cookies and other site data
2. Choose your preferred cookie settings

Mozilla Firefox:

1. Preferences → Privacy & Security → Cookies and Site Data
2. Manage your cookie preferences

Safari:

1. Preferences → Privacy → Manage Website Data
2. Configure cookie settings

Microsoft Edge:

1. Settings → Cookies and site permissions
2. Adjust cookie settings

Opt-Out Links for Analytics

• Google Analytics: Google Analytics Opt-out
• PostHog: Contact us to opt-out of PostHog tracking

Data Retention and Storage

Cookie Lifespan

• Session Cookies: Deleted when you close your browser
• Persistent Cookies: Remain on your device until they expire or are manually deleted
• Analytics Data: Retained for up to 26 months in anonymized form

Data Storage

Cookie data is stored locally on your device and transmitted to our servers only when necessary for functionality. We do not store personal information in cookies unless required for essential services.

Impact of Disabling Cookies

If you disable cookies, some features may not work properly:

Without Essential Cookies:

• You cannot stay logged in
• Settings and preferences won't be saved
• Security features may not function

Without Analytics Cookies:

• We cannot improve our services based on usage data
• Performance monitoring may be limited

Without Functional Cookies:

• Your preferences won't be remembered
• User experience may be less personalized

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or applicable laws. When we make changes:

1. We will update the "Last Updated" date at the top of this policy
2. Material changes will be communicated via email or platform notification
3. Continued use of our platform after changes constitutes acceptance

Contact Information

If you have questions about our Cookie Policy or would like to exercise your rights regarding cookies, please contact us:

Email: support@example.com Subject Line: Cookie Policy Inquiry Response Time: We aim to respond within 48 hours

For EU residents, you may also contact your local data protection authority regarding cookie-related concerns.

This Cookie Policy works in conjunction with our Privacy Policy and Terms of Service to govern your use of our platform.